Everything you need to know about the Synergy app. Can’t find answers you’re looking for? Please reach out to us and we’ll help!

Downloading & Installing

How much does the app cost?

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The app is free to download and use. Some benefits may vary depending on if you purchased a protection product.

How do I download the app?

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Visit the App Store or Google Play and search for “Synergy”. Download for free!

How do I sign up?

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1. Download for free on Google Play or App Store

2. Enter your email and create a password

3. If we recognize your email, we will automate your sign up

4. Verify your email and enter your Name and Contract # or Subscription # if you have it.

Adding & Removing Assets

How do I add an asset?

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Sign in to Synergy app and tap on "Add Asset" button on the Dashboard screen. Select the asset you want to add.

How do I delete an asset?

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Open an asset from a Dashboard screen, tap on the options icon (3 dots) at the very right top, tap on "Delete Asset" option.

Please note: you can not delete an asset if there are contracts tied to it.

What assets can I add?

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You can add Vehicles, RV’s, Powersports, Homes to your Dashboard.

Products & Documents

Where do I view my contract?

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Go to a Products screen, tap on a product and while being on the "Overview" tab, tap on the "View Contract" button to view a copy of your contract.

You can also open a product by tapping on the product name from the Asset screen.

Why can’t I view my products?

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To find your contracts, make sure you sign up with the same information you used when purchasing your contract (email, last name, business name, contract # or subscription). Please allow 30 days for product information to appear. If more than 30 days have passed and your product information has not synced with the app, you can upload all Product related information into the Glovebox.

What is the Glovebox?

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The glovebox is a gallery that allows you to store any asset related documents in one place. Select the + to upload an image or document related to your asset.

Where is my owner’s manual?

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You can find a digital copy of your owners manual under Factory Warranty, OEM Warranty link.

To open Factory Warranty go to the Asset, tap on Factory Warranty card at the bottom of the screen.

Why can’t I view my recalls?

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You must have purchased an Axiom product in order to use this feature. If you’re still not seeing recalls, there may not be any active recalls on your vehicle.

Who is my Seller?

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If you purchased a Product, we will assign you to your Selling Dealer listed on your contract.

Still have questions?

Please reach out to us. We’re here to assist you.

Contact Us
Image with gift 'For Free'

Download the Synergy app for free

Protection at your fingertips. Access your coverage, maintenance reminders, roadside assistance, claims and more.

Download on the App store
Get it on Google Play
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